COMMON QUESTIONS
WHAT ARE THE PAYMENT OPTIONS?
I accept payment by e-transfer to melbelledesigns@gmail.com or, by cash upon local delivery or pick up.
WHAT IS YOUR RETURN POLICY?
If you are not 100% satisfied with your item, I will gladly exchange it or refund your money within the first week after delivery. Simply send an email to melbelledesigns@gmail.com to reach out.
HOW DO I WASH MY ITEM?
I recommend hand washing your item with baby shampoo or mild detergent, and then letting it air dry. If you have a faux fur pom pom, try not to get it wet (I put a ziploc bag around it when I wash my toque) or if you have removable one with a snap or button, just take it off before washing. If it does get wet though, you can blow dry it to fluff it back up. Stuffies cannot be submerged in water, spot clean only.
HOW MUCH IS SHIPPING?
Local delivery and pickup is available in Regina, SK. Shipping rates within Canada start at $20 and vary, dependent on the size of item(s) purchased.